In the now well-documented attack and killing of U.K. Soldier Lee Rigby, Ms. Ingrid Loyau-Kennett has become a heroine. In the video above, this cub scout leader and former teacher recounts the events of that day. Although she arrived after Rigby's death, her incredibly brave actions of speaking with the attackers in such a calm, non-inflammatory and De-escalating manner, in may peoples' minds, acted to talk down the attackers and help prevent further violence.
During this interview in a 10 second period (freeze-framed below), Ms. Loyau-Kennett displays multiple nonverbals as she relives the traumatic events. In body language parlance such simultaneous displays or those in short time periods are known as "Clusters".
Her central forehead contraction is more pronounced in this moment (1:57). She can be seen pulling her head and upper torso backwards as she makes a deep inhalation - more anxiety (1:56).
Still maintaining full palmar contact, Ms. Loyau-Kennett exhales deeply (1:58) at the vivid memory. This is often referred to as the "Puffer Fish" and is seen primarily after (but sometimes before) major anxiety producing events. Remember - although it may not me anxiety producing for you - it is for them.
Her CFC and central (medial) eyebrow elevation persists.
Hand Flapping is exhibited at 1:59, and again at 2:04. This is common nonverbal and more open display of anxiety (more common but not exclusive to women and gay men). Often, hand flapping is a harbinger of tears. Hand flapping is consistent with both high sincerity and empathy quotients.
Ms. Loyau-Kennett's CFC is re-strengthened.
Although we cannot fully visualize her hand position here, Ingrid has once again adopted a near fig-leaf MAP at the 2:00 mark.
Her central forehead contraction (CFC) persists.
This interview is of course predictably laden with anxiety tells. However in many examples throughout your day - these and other nonverbals go unnoticed. How many crucial ones will you miss tomorrow?
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