Thursday, October 21, 2010

Negotiation Secret # 19: Apprehensiveness

Here the beautiful and talented Canadian actor Allie MacDonald shows us a facial expression of apprehensiveness. Although her eyes are looking at the person to whom she is speaking, her head is turned about 45 degrees to her left. There is a strong tendency for people to turn both their head and eyes towards those they like, believe and trust. However, when there is an element of disfavor, disbelief or mistrust, our heads will turn away. This is a classic facial expression of apprehension. May you never see it in a business meeting or from across your dinner table.