Wednesday, September 21, 2011

Body Language Secret # 444:
Why (most) Women are Better than Men
with Nonverbal Communication

























I often get asked what makes some better than others at body language. There are many qualities which influence this skill set. One particularly interesting factor is gender. In general - women are better than men when it comes to both the interpreting nonverbal communication and the projection of proper body language in context. 

There are several reasons for this, and while we may not be able to qualify or quantify them all, one measurable factor is related to a tissue in our brains called the "Corpus Callosum". This special group of nerve cells is labeled with the number "2" (light blue) in the artificially colored MRI shown above. While a subject of some controversy, many studies show the corpus callosum in women is, on average, 10% more voluminous and contains 30% more neurons when compared to the average man. Thus the right and left hemispheres of the brain can communicate back and forth more efficiently in women. Therefore most (but not all) women can process what is seen and spoken in real-time and then determine if these are in agreement much more accurately and quicker than most men. While other gender-brain differences may play a role here, this ability to rapidly multitask, is particularly valuable when sorting out many visual and verbal signals and responding to them in real-time. 

Not surprisingly, women are especially superior to men when it comes to lie detection - although one specific event can evaporate this skill very rapidly. What brings this sea change?

_____________________________________________________________________________________

Tuesday, September 20, 2011

Negotiation Secret # 171: A Subtle Sign of Sadness




When a right-handed person looks down and to their right, there is a very high correlation (although not 100 percent) with the emotion of sadness. The more time you spend around any given person in varying emotional states - so that you may "norm" them for this (and other) particular behavior(s) - the greater your accuracy. With left-handed people this will often (but not always) be mirrored to their Left Lower Quadrant - however, in general, the accuracy is less in left-handers. With some right-handed people, I've seen this to be in excess of 99+ % accurate, although with others it will be less so. Always look for other subtle signs of sadness as well. If three or more signs are present and congruent - their words may be positive, but their heart will be sad. Take heed.

_______________________________________________________________________________________

Leadership Body Language Secret # 191:
How to Lose Votes and Elections


















Here former Massachusetts Governor Mitt Romney is seen next to Congresswoman (R-MN) Michele Bachman at the Iowa Republican Debates last month. Note his hand on her mid-back. This is a similar gesture to what is often seen between a parent and a child - going through doorways, across parking lots, etc. - in situations where some kind of protection or leadership is expected, etc. - but unlike the parent-child relationship, the emotions which drive this behavior are certainly not nurturing. Mitt Romney normally has pretty good body language sense & skill when compared to political office holders or candidates of any party or country .... but here he strikes out big time. This is seen as a patronizing and condescending signal to anyone who is watching who may be considering Romney, particularly if the voter is a woman. While it can be used sparingly once office is gained, to use it on stage with another candidate, especially by a man to a woman, in the setting of a debate - will lose you points every time.

CEO's, physicians, attorneys, managers and even sales people can be seen using this "False-Support Dominance Display" - to their significant detriment. It is always done by the higher ranking person to those in a more junior position (at least, from the point-of-view of the giver) or by those who are trying to engender a premature and thus false sense of familiarity.

It's as if the senior person feels the physical need to remind the subordinate - or them self - who's really in charge. It can be thought of as a variation on the Manipulator-Adaptor-Pacifier (MAP) - which, rather than performed on their own body part(s) - another is used as a surrogate; and while it may pacify the giver, it causes the receiver significant anxiety. In the setting of a televised debate, the audience "feels" this hand touch their backs'. Anyone who has ever been on the receiving end of this gesture knows the awkwardness that this generates. For those of you in power, whether you're the President, Prime Minister or a lower level manager, be very aware that this only serves to alienate those in whom you're trying to engender loyalty.

______________________________________________________________________________________

Monday, September 19, 2011

Romance and Dating Secret # 231:
A Classic Female Sexual Display








































In this photo, the very beautiful and talented Eva Longoria (Tony Parker - what's wrong with you?!) gives us a great example of a classic female sexual display. When a woman preens her hair with her armpit exposed, this is a signal that she is sexually attracted to someone in the immediate vicinity. True preening of any type, is a signal of respect or attraction - however female hair preening with the elbow/arm extended laterally and her armpit exposed - this is a strong (though largely subconscious or edge-of-consciousness gesture) biological signal of female sexuality. Such arm position puts the breasts on display in a prominent fashion while simultaneously exhibiting overall health and confidence. The exposed armpits also allow releasing of pheromones and/or pheromone-like substances. These chemical messengers stimulate potential lovers' olfactory systems to powerfully and subliminally attract them. Be careful not to confuse any "hair touching" in an over-generalized fashion - for there are, to the untrained eye, somewhat similar gestures with essentially opposite meanings.

______________________________________________________________________________________

Negotiation Secret # 280: Contradictory Signals
















This image of United Kingdom's Prime Minister, David Cameron is a great example of contradictory body language signals. Mr. Cameron's central forehead is contracted. This is extremely common when there is physical or emotional pain-distress being felt, either directly experienced or via empathy.  It is the primary and most important emotional "tell" displayed here. The Prime Minister's eyebrows are also consistent with his forehead expression. However, note the obvious "thumbs-up" gesture as well as his mild-to-moderate attempt at a social smile (the lower teeth exposure here is a sure sign of an insincere and forced smile) - both of these are in direct disagreement with his primary emotion of pain-distress. Whenever the central forehead is contracted - and this is accompanied by positive signals elsewhere in the body or face - the alarms should sound. There always is an important reason for this combination.

________________________________________________________________________________________

Friday, September 16, 2011

Body Language Secret # 105: Parental Affection and Love





















Although a "hug" does not require closed eyes, doing so is a strong sign of affection and love. It's as if your emotional brain is trying to "drink in" the entire moment. Physiologically, our visual systems take up about 40% of the mass - and blood supply - of our brains. The visual sense also makes up 90% of our sensory input. It tends to often overpower our senses of smell, touch, taste and hearing - as well as our cognition and emotions.  When we close our eyes, this allows a bit more blood (and thus more oxygen) to be directed to other portions - including the emotional components - of our brains. This phenomenon is biological. While certainly not the only warning sign to watch for -  parents who consistently lack eye closure during the hugging their children - also tend to lack affection and love for these same children.

________________________________________________________________________________________

Thursday, September 15, 2011

Negotiation Secret # 151:
Openly and Honestly Condsidering Alternatives


















You don't need to see Dale Junior's eyes to know he is considering alternatives here. When you see this particular mouth configuration, you can be sure that the person is openly and honestly considering between alternatives. If you watch people perusing their menus in any restaurant, while not the only facial sign of consideration (There are others which signal more subterfuge and clandestine considerations), this is a common one you'll see. In personal life, as well as in the business, legal, political worlds, it is no different. It is a valuable adjunct in the assessment of sincerity too. It's amazing how many times this valuable "tell" is ignored. Have you missed this signal today in your clients, your boss, your spouse?

_______________________________________________________________________________________



Wednesday, September 14, 2011

Negotiation Secret # 322: Megan Fox's Lips

































Here Megan Fox demonstrates a great example of an "Inward Lip Roll". This is a very common facial expression and often missed and discounted. It's a valuable tell and very indicative of increased anxiety. It often has a significant component of anger and an indication that the "temper fuse" is growing short and very possibly a verbal display or a more overt physical sign of anger will soon be heard/seen. A helpful way to think of the inward lip roll - is it's a signal that a person is trying to summon up more patience and/or simultaneously trying to calm themselves. The lips are an extremely sensitive tissue and touching one or both with the hand, fingers, tongue, teeth or manipulation with the other lip is an example of a Manipulator/Adaptor/Pacifier (MAP).

___________________________________________________________________________________

Tuesday, September 13, 2011

Negotiation Secret # 312: Mona Lisa isn’t Smiling



























If you were (are) an attorney, what would you think about the Judge’s or Jury’s emotional state if their face looked the same as Mona Lisa’s? Well it’s not a Sincere Smile, so take heed. We don’t look directly at people we don’t like, don’t respect or don’t trust – so while the eyes may be looking at the person of interest the head will not rotate fully – just like Mona Lisa’s. This is a very common display at press conferences, depositions, in court (by all parties), by law enforcement, by child protective service officers, by TSA agents – and of course with spouses, bosses, etc.

Any time you see an asymmetric smile (and almost any other asymmetric expression), as Ms. Mona is giving us, it is forced and insincere at best – and yet we see much more in Leonardo’s masterpiece.

It is important to note that just because a person is insincere in a given moment, does not necessarily mean that his/her entire personality is so – although chronic insincerity is certainly something for which you should be on alert – for it is much more common than most people are aware. 

The other very common emotion where this asymmetric (and here subtle) looking “smile” is seen is contempt. This is The Mona Lisa’s emotional expression  – subtle contempt. With more moderate and extreme examples one side of the mouth will take on a “snarling” posture. This appearance is often short lived, sometimes extremely so – such as in a micro-expression (less than 0.5 seconds and as little as 0.04 seconds).

Mona Lisa’s left nostril is also slightly dilated, which is also consistent with the emotional display of contempt. Here the example is fairly mild, though. Contempt nearly always has a component of tightening of the mid-face, and indeed this may be the most prevalent feature. When you think mid-face - think nose, cheek, lower lids, the upper lip and “mustache area”.  Most people relatively ignore this region when learning body language.

Finally there’s the eyelids. Mona Lisa’s eyes are slightly closed. Slightly closed lids are seen in contempt, anger and disgust. But they also can be seen with a sincere smile. Believe it or not there are different ways in which this slight or moderate eyelid closure can take place. Because this is a work of art - and not a photograph there are imperfections here – and thus her lids are not the best examples of what to look for in any of these emotions. But they are partially closed, again consistent with the emotion of contempt. So the next time you see the Mona Lisa smile in “real life”, think contempt.

_________________________________________________________________________________________

Friday, September 2, 2011

Body Language Not So Secret # 302: An Injustice to Martin

























Certainly, I am not the first to write about this, but perhaps I am the first Body Language expert to do so. We all should join in unison for the call for a re-do. The Martin Luther King, Jr. memorial recently unveiled on the National Mall in Washington D.C. has many controversies surrounding it. The inaccuracy of his quote, the origin of the granite, the nationality of the and previous work of the sculptor are all very valid and I will not belabor their details here, but I would of course, like to discuss Martin's body and facial language as portrayed in his statue. 

Lincoln's, Jefferson's, FDR's, etc. nor any other of our nations leaders sculpted in stone or metal in Washington D.C., on Mt. Rushmore or elsewhere are portrayed with such a negative body language as Reverend King's was recently carved. Any child will tell you that his facial expression as portrayed here is negative. It does in fact display mild anger. Why? His crossed-arms are consistent with closed-mindedness and defensiveness. Why? These are not opinions - but reflective of factual human behavior. Martin Luther King Jr. embodied none of these negative emotions.

The presence or absence of a wedding ring is significant too. Indeed, it is a very strong symbol. It's difficult to find a picture of Dr. King without his. He was wearing it while on the steps of the Lincoln Memorial on August 28, 1963 - why not now, forever in stone?

That this particular statue-memorial design was approved, one so poorly representative of such a great man - reflects an incredible set of oversights and gross incompetence. I love the man and what his memory and work stands for, but this is a profoundly inadequate attempt at memorializing him. Re-do!

_______________________________________________________________________________________