Showing posts with label Baseline. Show all posts
Showing posts with label Baseline. Show all posts

Saturday, February 25, 2012

Negotiation Nonverbal Communication Secret # 1163:
A Body Language Cheat Sheet
Mobile Phone Tells






















President Barack Obama is seen here talking on his mobile phone - somewhat of an unusual photo nowadays. For the vast majority of us, when we talk on the phone, our social filters largely, or at least partially, drop away. Ironically, we express ourselves very openly nonverbally while on the phone, but of course the person we're speaking with cannot see us - of course, those around us can see our behavior. However, if this same person were standing next to us in an identical conversation, our body language would usually be dialed-down. The same nonverbal communication and emotions are still expressed, but they're simply diluted and harder to see. Thus when politicians, business associates, clients, politicians, friends, family members, etc. are talking on their cell, it's a fantastic opportunity to nuance their body language baseline behavior. We also usually have a fair amount of "background information" regarding the subject matter being discussed, and as we correlate their verbal with their nonverbal - which is always a goal of good body language analysis - we will be able to use this to our dramatic advantage when this same person on another occasion is speaking to us - for they have given us glimpse inside their "primer".

Observing another on a phone call is a body language cheat sheet into their psyche. Read well.

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Monday, February 20, 2012

Negotiation Nonverbal Communication Secret # 1163:
The Importance of "Norming" in the
Evaluation of Body Language































Ma Ying-jeou, the President of the Republic of China (Taiwan) examples for us a basic and important premise in the science and art of Body Language - that of "Norming" - or in other words, establishing a baseline behavior. One reliable signal of insincerity is speaking out of the side of the mouth, however when people do it continuously (which is relatively unusual or even rare) - it is part of their normal, everyday behavior - part of their baseline personality. It also has similarity to an expression of contempt and may also be a metric of anxiety - depending on the other nonverbals with which it is clustered. Thus, it would be inaccurate to use this particular tell as an "insincerity, lie or contempt detector". Of course, such an individual may still be insincere, lying or contemptuous, but we just cannot use this signal to detect these acts in these people.

Ma Ying-jeou speaks out of the right side of his mouth so often, this is undoubtedly part of his normal baseline behavior.





















































































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