These two videos are an excellent study in contrast. Yesterday, CNN Anchor Brooke Baldwin, in an interview Rep. Elijah Cummings (D-Md.) on the subject of the rioting in Baltimore, said, “I was talking to a city councilman here last week who was saying, ‘Brooke, these people have to live in the communities. There’s no emotional, or there’s a lack of emotional investment,’ ” Baldwin continued, “And a lot of these young people … and I love our nation’s veterans, but some of them are coming back from war, they don’t know the communities and they’re ready to do battle.”
Understandably, many have blasted her for making this statement.
Today she apologized for her words (See video below). In contrast to the above AND with vast majority of other apologies of celebrity and public officials - this one was sincere. Note that she did NOT read her apology. An apology that has to be read (and written by lawyers) is not spoken from the heart and not sincere. An unscripted apology, even to an eight-year old "feels right". Both Baldwin's vocal qualities and her choice of words were also sincere.
[For some reason, several months after it was posted, CNN has removed Brooke Baldwin's apology from their YouTube channel. The image captured below however, was taken during this apology.]
Nonverbal Communication Analysis No. 3170: Angry mother beats son for participating in Baltimore Riots - Body Language Tells
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Nonverbal Communication Analysis No. 2863: Gary Oldman's Apology on "Jimmy Kimmel Live" - Sincere or Insincere?
Nonverbal Communication Analysis No. 3092: Brian Williams' Apology - Was He Sincere? - Body Language
Nonverbal Communication Analysis No. 3115: Giuliana Rancic apologizes to Zendaya Coleman comment made regarding her dreadlocks at the Oscars - that she "smells like patchouli oil and weed" on "Fashion Police" - Is She Sincere?